Return & Refund Policy
At null, we are committed to ensuring the satisfaction of our customers. Our return policy is designed to be simple and fair, and we request that customers adhere to the following terms when making a return.
Time Frame for Returns
Customers have [30] days from the date of receipt to initiate a return.
1
Condition of Products
To be eligible for a return, items must be unused, in the same condition that you received them, and in their original packaging. Items that are not in their original condition, damaged, or missing parts for reasons not due to our error are not eligible for a return.
2
Process for Returns
To initiate a return, please contact our customer service team at null. A customer service representative will guide you through the process and provide any necessary return authorization numbers.
3
Refund or Credit
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
4
Shipping Costs
Return shipping costs will be the responsibility of the customer unless the return is a result of our error (e.g., defective or incorrect item). In such cases, we will cover the cost of return shipping.
5
Exceptions
The following items cannot be returned: [List any non-returnable items, such as perishable goods, custom products, or clearance items].
6
Restocking Fees
There are no restocking fees for returned items.
7
Processing Time
Please allow 14 business days for us to process your return once it is received.
8
Contact Information
For any questions or concerns regarding your return, please contact us at null.